How we work

Learn more about our work processes and key values. Team members from different disciplines share their expertise, thoughts, and knowledge.

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    From start to certification: how Easy LMS achieved ISO 27001 and what it means for you

    Since July 2024, we’ve been ISO 27001 certified—a major milestone! Our GDPR Officer, Andor, shares in an QA session with Content Manager Caroline the details of the process.

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    Caroline
    Content Manager & HR Officer
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    Reading time 6 minutes

    Lecture halls and standing desks go hand in hand

    At Easy LMS, we're passionate about learning, and we take joy in assisting students seeking practical experience, much like Back-End Software Engineer Lucian. He's penned an article discussing the advantages of holding a part-time job while studying at Easy LMS.

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    Lucian
    Back-End Engineer
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    “The hands-on experience I gained during the internship was incredibly fulfilling” | Easy LMS talks

    In our interview series, Easy LMS talks, we ask colleagues to talk about their jobs. What makes their work fun and challenging? This time, it is Lucian’s turn to talk about doing a summer internship at Easy LMS.

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    Caroline
    Content Manager & HR Officer
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    “Just focus on one task at a time” | Interview series Time Masters

    Our LMS is designed to save consultants time. We also enjoy sharing productivity tips, both when requested and unsolicited. But how do Easy LMS employees ensure their own efficiency? In the blog series Time Master, we provide you with the answer. This time, we hear from Alexandra, our Implementation Consultant.

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    Caroline
    Content Manager & HR Officer
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    How we got early feedback for multiple academies using a beta test

    As you can remember, during the COVID-19 pandemic, we all had to adapt quickly and move everything online. Working from home, video calling, and also learning. This brought us a surge of new clients. The pandemic was mostly gone at the end of 2022, and the world returned to a somewhat normal state. A lot of employee training reverted to classroom training, leading to less need for online learning. This raised the question: What’s next for Easy LMS?

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    Jeroen
    Founder / CEO / CSO
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    Reading time 11 minutes

    Meeting the learning curve: upskilling from business to software engineering at Easy LMS

    From spreadsheets to code editors: my unconventional journey into tech! Discover what’s like starting your software engineering career at Easy LMS. Ready to level up your career? Click to read more!

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    Gabriel
    Front-End Engineer Trainee
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    Behind the scenes of a client story and how to get involved!

    Our clients are at the center of everything we do. We are in constant communication with users of our tool because your feedback helps us create more effective e-learning software. Your opinions guide other potential clients to enjoy the time-saving benefits of our LMS. Sharing your story with us is simple and can be done online or in person. Curious? Keep reading to discover what you can gain!

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    Helena
    Content Writer / Editor
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    Discover the secret ingredient to training success

    Many of us feel like there aren't enough hours in the day. At work as a trainer, saving time is the secret ingredient to increasing your productivity and achieving training success. Productivity is not just about the amount of work you do; It’s about spending your time wisely and creating value. You’ll likely have happier clients and greater job fulfillment. But how does this work in practice? Let me show you!

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    Helena
    Content Writer / Editor
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    “By joining Easy LMS, my progression stepped up significantly” | Easy LMS Talks

    In our interview series, Easy LMS talks, we ask colleagues to talk about their jobs. What makes their work fun and challenging? This time it is Koen’s turn to talk about switching to Easy LMS as a back-end software engineer.

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    Caroline
    Content Manager & HR Officer
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    Reading time 11 minutes

    Deep work: The antidote to distraction we’ve been looking for?

    We live in a world full of distractions. These snake their way into our professional lives, holding us back from reaching our full potential. But what can we do to resist the shallow work culture? Cal Newport describes a framework that revolutionizes the way we work. How hard is it to implement, and is it worth it? 

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    Helena
    Content Writer / Editor
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    Reading time 8 minutes

    A risky business

    When releasing a change or new feature, there is always a risk of something going wrong. People make mistakes, and we at Easy LMS are no exception. How we handle those risks makes all the difference.

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    Koen
    Back-End Engineer
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    “I have to walk in the clients' shoes”| Easy LMS Talks

    In our interview series Easy LMS Talks, we ask colleagues to talk about their jobs. What makes their work fun and challenging? This time it is Daniela's turn to talk about her role as an Implementation Consultant. 

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    Helena
    Content Writer / Editor
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    Making mistakes in a non-stressful environment

    The motto of Easy LMS is 'keep calm and be proud'. However, does this motto still apply when mistakes are made? Implementation Consultant Daniela shares her own experience of making mistakes at our organization.

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    Daniela
    Implementation Consultant
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    Reading time 7 minutes

    "I am so glad we have embedded the client’s perspective in our work" | Easy LMS Talks

    In our interview series, Easy LMS talks, we ask colleagues to talk about their jobs. What makes their work fun and challenging? This time it is Dyann’s turn to talk about user experience research.

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    Caroline
    Content Manager & HR Officer
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    Reading time 19 minutes

    7 common accessibility mistakes (and how to avoid them)

    Optimizing the accessibility of your online product is essential, but how do you get started? We share a number of common accessibility mistakes and share useful tips on how to avoid them within your workflow.

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    Anouk
    Front-End Engineer
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    Reading time 5 minutes

    The power of single item flow

    We recently ran a lean training exercise at the office: the coin game. The coin game demonstrates the power of single item flow, in a fun and practical way!

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    Caroline
    COO
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    Reading time 10 minutes

    Measuring security the Improvement Kata way

    We care a lot about our clients' privacy. That's why we put a lot of time and effort into improving our process. Measuring is one aspect of a good process. Let's dive into how we measure security! 

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    Andor
    Privacy Officer
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    Reading time 6 minutes

    Our CO2 calculation journey

    We’re on a quest to reduce our company's carbon footprint to zero. We asked The Climate Neutral Group to analyze our organization’s behavior; spoiler alert, we’re on the right track! Join our CO2 calculation journey. 

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    Jeroen
    Founder / CEO / CSO
  • Interview Easy LMS talks
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    “Creating long-lasting solutions is a very fulfilling part of my job” | Easy LMS Talks

    In our interview series, Easy LMS talks, we ask colleagues to talk about their jobs. What makes their work fun and challenging? This time it is Markus’ turn to talk about back-end software engineering.

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    Helena
    Content Writer / Editor
  • Interview Easy LMS talks
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    “I can do what I love to do” | Easy LMS Talks

    In our interview series Easy LMS talks, we ask colleagues to talk about their jobs. What makes their work fun and challenging? This time it is Anouk’s turn to talk about front-end software engineering.

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    Caroline
    Content Manager & HR Officer
  • Studying Owl
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    My experiment to get the most out of my side job

    Working on a side job as a student can be difficult. How do you get everything out of your limited hours? In this article, I describe how I optimized my learning path!

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    Dennis
    Back-End Engineer
  • UX for the win
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    Reading time 6 minutes

    How we put the ‘Easy’ in Easy LMS

    How do we make sure you understand our learning management system? What is our take on how to be user-friendly? This article will walk you through our process.

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    Dyann
    UX Designer & Researcher
  • Relax and chill during the play week
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    Play hard during our play week

    We like to work hard and focused. But to perform constantly on a high level, you need to unwind from time to time. Even during working hours. We use our playweeks for that.

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    Caroline
    Content Manager & HR Officer
  • Several bins for waste seperation
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    Our first steps to make Easy LMS more sustainable

    We strive to become a more sustainable company. In fact: we want to beat the Paris Agreement. We know, that’s challenging but doable. We stick to our philosophy that small steps lead to big changes. Are you curious about what we do to achieve our goal? We will show you 🙂.

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    Photo Alexandra
    Implementation Consultant
  • Not speaking your mother tongue
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    Going out of your comfort zone: Working in an environment where you are not mainly using your mother tongue

    Working in an international environment without using your native language can be stimulating, but it is not always easy. In this article, you will find some tips to help you make strength in business from your difference.

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    Eléonore
    Implementation Consultant
  • Collaboration between teams is key
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    How support and development joined forces to help clients better | Easy LMS Talks

    We can only create valuable solutions to client issues if our support and development team work together at a high level. Support has client insight, while development brings in technical skills. For the interview series Easy LMS Talks, Caroline talks with Anna, Implementation Consultant, and Joey, Back-End Developer, about the new way of working between support and development. "We don't want to go back."

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    Caroline
    Content Manager & HR Officer
  • Sustainability goals
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    We want to be a net-zero impact company

    We have defined a sustainability challenge for Easy LMS. We will try to beat the Paris Agreement! We want to become a net-zero impact company in the shortest time possible. Follow our journey and learn with us what it takes to get there.

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    Jeroen
    Founder / CEO / CSO
  • Boss review
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    A performance review for the bosses? We do that at our annual roast your boss event!

    We love learning at Easy LMS. Giving and receiving feedback is an important part of this, so that we can learn from and with each other. The bosses are no exception! That's why we hold a public performance review for our bosses at our annual roast your boss event.

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    Caroline
    COO
  • Owl doing a client interview
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    Client interviews: our tool to understand what you need

    Client interviews are a good way to get to know you, your needs, and how you use Easy LMS. That is a lot of pros for us, but what is in it for you?

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    Dyann
    UX Designer & Researcher
  • Owl doing laundry in single item flow
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    Doing your laundry in single item flow, in sequence, on demand

    We continuously improve how we run and organize our company by applying the Improvement Kata by Toyota. I wrote several articles to explain the Improvement Kata from a technical perspective already. Did you know you could apply the Improvement Kata to your daily life too? I will show you by telling you how I do the laundry.

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    Jeroen
    Founder / CEO / CSO
  • Doing automatic QA
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    Reading time 6 minutes

    We've had QA, yes. What about automatic QA?

    We want to deliver the best LMS possible, and use many techniques to achieve this. Automated tests is a way we improve Easy LMS, and cover here.

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    Bram
    Back-End Developer
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    Why Quality Assurance (QA) is as important as building itself

    We want you to be able to use a high-quality product. Testing every addition we make is therefore crucial. We show you our six step plan.

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    Caroline
    Content Manager & HR Officer
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    Aim up and compare down

    By comparing up to ideal solutions or people, you’re setting yourself up for a lot of frustration. Instead, aim up and compare down to celebrate your achievements.

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    Job
    Founder
  • Clients from all over the world
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    From translation to localization: our first steps

    Our clients come from all over the world. Having Easy LMS available in a variety of languages is important to us. But how did that all start? And where do we stand today?

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    Dyann
    UX Designer & Researcher
  • Doing an eventstorm
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    How we use EventStorming to make our processes clear

    A lot of knowledge about our processes is stored in the heads of our employees. To learn and improve as a company, we need to get that knowledge out in the open. I’m going to show how EventStorming helped us with that.

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    Job
    Founder
  • Learnings in 2020
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    We asked, you answered! What did you learn in 2020?

    Read about how Eléonore and Priscila came up with an essay contest for our clients and visitors, the response we got from them, and what we learned from their experiences in 2020.

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    Priscila
    Marketing
  • Building a microservice architecture
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    Why we are building Easy LMS in a microservice architecture | Development Talks

    In the interview series Development Talks, we give you a look behind the scenes of our developer processes. This time we spoke to our former back-end developer, Thomas. He explained to us why we use a microservice structure at Easy LMS. What is it? And how does it contribute to a better for our company and its clients?

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    Priscila
    Marketing
  • Doing maintenance
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    Why improvements and maintenance are as important as new features | Development Talks

    In the interview series Development Talks, we give you a look behind the scenes of our development processes. This time Joey, one of our back-end developers, spoke. He explained to us why working on maintenance is as important as building new features. What do we consider as maintenance? And how do we do it?

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    Priscila
    Marketing
  • Knowly and the holy grail
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    The holy grail for translations: single item flow

    Since achieving single item flow for our development process, we’ve been working towards achieving the same for our translation process. Searching for the holy grail you might say. Impossible … or not?

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    Caroline
    COO
  • Failing is an option
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    Making mistakes is OK, as long as you learn from them

    We don't see making mistakes as a bad thing. It's the other way around. Something that went wrong will show us where we can learn and what we have to improve. Want to know how? Read on.

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    Jeroen
    Founder / CEO / CSO
  • Mob programming
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    Mob programming - 5 developers on a single computer?!

    Pre-corona. Five developers in a room are looking at a big screen. Four of them are discussing, the other one is typing. A buzzer sounds. Everyone shifts one place and goes on as if nothing happened. What’s going on here?

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    Job
    Founder
  • Kaizen
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    Improving daily work is more important than doing daily work

    How to prevent overtime, stress, and burnout by prioritizing the improvement of daily work over doing daily work.

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    Jeroen
    Founder / CEO / CSO
  • Feedback from clients on beta features
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    Beta features let you experience new functionality faster!

    We want to understand how real users use Easy LMS and tailor it to their needs. That’s why we release important features in beta. Stop. What does beta mean? This article will explain.

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    Caroline
    Content Manager & HR Officer
  • Knowly
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    Reading time 5 minutes

    Who is Knowly?

    You've probably noticed an owl hanging out at Easy LMS ... we call him Knowly! But who is Knowly, and where did he come from? Here's a little story about our favorite owl.

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    Anouk
    Front-End Engineer
  • Multilingual LMS
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    How we made our most read help articles multilingual

    Learning a software product happens better and faster in your native language. That’s why we made our Help Center available in more languages than English. But how do you translate hundreds of articles without all the structural work?

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    Caroline
    Content Manager & HR Officer
  • LMS roadmap
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    Why we don't have a roadmap

    A lot of companies share their roadmap enthusiastically with their clients. Although our clients ask for our roadmap now and again, we do it a bit differently here at Easy LMS.

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    Jeroen
    Founder / CEO / CSO
  • How we inform you about new features
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    How we inform you about new features

    When we release a new feature, we want you to benefit from its added value. The sooner the better! Getting you up and running with a feature is so important to us that we have an entire process for writing articles and announcing new features.

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    Anna
    Product Owner
  • Kaizen
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    Reading time 15 minutes

    How to speak Improvement Kata

    When you walk around our office on a regular working day you can hear (or read on Slack) a lot of these sentences: “We have to do an RCA.” “Do you know the target condition for this process?” “I think we need a new challenge for this process.” I can imagine that you don’t know what we’re talking about. Read on to learn.

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    Jeroen
    Founder / CEO / CSO
  • Spaceship
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    One LMS, multiple perspectives: how we bring them together

    The people behind Easy LMS don’t see the system the same way our clients do. Why is that? Does this cause any problems? And what do we do to improve?

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    Anouk
    Front-End Engineer
  • Sharing knowledge
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    Never underestimate the value of sharing knowledge

    Sharing is caring. Not only does this apply to food, cars, and tools, but certainly to knowledge too. A culture of sharing knowledge helps in establishing quality.  Learn how we keep everyone up-to-date about our daily work and new trends. 

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    Caroline
    Content Manager & HR Officer
  • Client onboarding
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    First impressions matter: what we learned while improving our client onboarding

    Effective onboarding is key to giving a good first impression of a product. You don’t get a second chance, so it better be good.

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    Dyann
    UX Designer & Researcher
  • Working from home
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    How we adapted our work life during the Corona crisis

    Who would have ever thought that the world would change so much in a few weeks just because of a virus? To execute our daily work, we had to come up with a plan B. Read how we went from working at the office to fully remote in such a short time and still managed to get work done.

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    Priscila
    Marketing
  • Our 4 mantras for feature requests
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    Our 4 mantras for feature requests

    Feature requests give us insightful information about what to build, but they can also pose a challenge to our own plan and vision for Easy LMS. Luckily for us, we found a few mantras that help us strike the perfect balance.

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    Anna
    Product Owner
  • Multilingual LMS
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    World domination, one language at a time!

    Ok, so maybe world domination isn’t our actual goal, but the localization of our product is a really important part of enabling our tool to be as accessible as possible to as many people as possible, all over the globe. 

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    Caroline
    COO
  • From idea to kick starter launch
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    From idea to kick starter launch: how we started our Help Center

    Answering the same questions over and over again. There should be a more efficient way to handle this, while quality isn’t hurt. We came up with an extensive Help Center with over 170 informative articles to get you started. Read how we launched our knowledge base. 

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    Priscila
    Marketing
  • 7 ways we’ve made Easy LMS user-friendly
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    Reading time 9 minutes

    7 ways we’ve made Easy LMS user-friendly

    We want to give our clients the best user experience. It takes a lot of steps and mistakes to get there. We share the good, the bad, and the ugly.

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    Anouk
    Front-End Engineer
  • Knowly Testing
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    Reading time 5 minutes

    How we maintain the quality of your academy using visual regression testing

    Changes in one component can have unwanted effects in others. Visual regression testing enables us to deal with this problem, before it makes its way to our end users. 

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    Maarten
    Front-End Engineer
  • Target Conditions arrow and bow
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    Reading time 10 minutes

    Why we have target conditions instead of targets

    To meet their targets, employees overlook a lot. Not a desirable situation. Just like being stressed out by all the targets you have to meet. Have you ever thought of using target conditions instead? We use them, and will explain to you why. 

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    Jeroen
    Founder / CEO / CSO
  • The art of reviewing
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    Reading time 8 minutes

    The art of reviewing

    Reviewing each other’s work is an important quality control measure. We take time for that. In this article, we reveal our favorite review method and why it is best to take the time rather than rush.

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    Caroline
    Content Manager & HR Officer
  • 5 reasons why client feedback is important to us
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    5 reasons why client feedback is important to us

    Client feedback is an important part of growing a business. It guides and informs our decision-making, and influences our product roadmap. Read more reasons why client feedback is so important to us.

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    Anna
    Product Owner
  • What we do to make Easy LMS accessible
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    Reading time 8 minutes

    What we do to make Easy LMS accessible

    Accessibility and user-friendliness is usually a rare topic of conversation when it comes to software. At Easy LMS it’s not. It is one of our main priorities.  

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    Anouk
    Front-End Engineer
  • Team spirit for the win
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    Reading time 5 minutes

    Team spirit for the win

    Work hard, play hard. There are multiple ways to strengthen team spirit. In this article we tell you about all the fun stuff we do.

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    Caroline
    Content Manager & HR Officer
  • Improve every day with Kaizen
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    Reading time 7 minutes

    Improve every day with Kaizen

    It's almost impossible to put improvements for your organization on the agenda and ultimately get these implemented. That is why we started with Kaizen for fast, effective, and immediate results.

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    Jeroen
    Founder / CEO / CSO
  • Owl in flow, totally zen.
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    Reading time 7 minutes

    Flow and deep concentration: creating a productive working environment

    Flow is a powerful tool to improve your performance. At Easy LMS we stimulate the flow state. Because, well, the price of distraction is bigger than you can imagine. 

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    Jeroen
    Founder / CEO / CSO
  • How we talk to our clients
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    Reading time 5 minutes

    How we talk to our clients

    Communication is key. We experience that every day. This article explains why we use a light-footed tone in our communication, and why we sometimes need to be firm.

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    Priscila
    Marketing
  • Bugs happen. How do we fix them?
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    Reading time 5 minutes

    Bugs happen. How do we fix them?

    When we handle bugs, they follow a certain flow. In this in-depth article we tell you every step in the process. From discovery, until notification of a fix.

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    Anna
    Product Owner
  • Why we don’t do overtime
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    Reading time 4 minutes

    Why we don’t do overtime

    Overtime is part of the job. At least that's what a lot of employers and employees think. We disagree.

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    Jeroen
    Founder / CEO / CSO
  • Scrum at Easy LMS
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    Reading time 5 minutes

    How we use Scrum

    How can you get complex projects off the ground, finish them on time, and stay within budget? Our answer: Scrum.

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    Jeroen
    Founder / CEO / CSO