How to use Easy LMS to get product feedback from clients

Common challenge

Can we use Easy LMS to collect product feedback from our clients?

Our solution

Definitely! We know feedback is essential for improving any product and have several options to ask for it:

1. Make a client survey directly in our tool.
2. Add an open-text question to your Exam.
3. Add an open-text question at the end of a Course.

1. Make a client survey directly in our tool 

Our first option is to make a client survey directly in our tool. Simply create an Exam with multiple-choice questions and get all the feedback you need.

2. Add an open-text question to your Exam 

The second option is to add an open-text question about the participant’s experience to your Exam. Some example questions are: ‘What do you think of our help desk?’ or ‘What are three things we can improve?’ Use the answers to these questions in a client survey later on.

3. Add an open-text question at the end of a Course

Lastly, if you were to create a Course that informs clients about a new feature, you can ask for feedback at the end. An example of a question could be: ‘Do you think you will use this feature?’

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Highlighted features

• Courses
• Exams
• Different question types

Go in-depth 

These help articles give you a better understanding of our LMS. Dive into the details and use them in your decision-making!

• Add open-text questions
• Choose a Result page